I propose that businesses should adopt an approach of publicly reporting on customer delight/satisfaction in the same way that financial performance is reported today.
Hack by Rudi Sellers on October 30, 2013
There is far too much pressure for a single leader to handle in these times of rapid change. If the job of leadership were to be shared, it might be easier and the leadership more effective.
Hack by Stephen Remedios on December 8, 2011
The revolutionary way to lead where chief stay hidden and let others shine. Check out what this model it is about and apply it into your organization today!
Hack by Alberto Blanco on October 6, 2010
It is time to abolish the role and title of Chief Executive Officer or Managing Director in many corporations.The head of the senior management team should be a customer.
Hack by Geoff Barbaro on October 10, 2010