Embed the ethos of community and citizenship

“Stakeholder relationships must be seen as interdependent and positive-sum.”

In our increasingly interdependent world, highly collaborative systems will outperform organizations that are characterized by adversarial win-lose relationships. Yet today, corporate governance structures often exacerbate conflict by promoting the interests of some groups(such as senior executives and the providers of capital)at the expense of others (usually employees,local communities, and the planet). Management systems must more fully reflect the ethos of community and citizenship—and the inescapable interdependence of all stakeholder groups must be designed into organizational operations at every level.

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This case study is about the horizontal management model developed and implemented at VAGAS, a Brazilian software company for the recruitment market, and its main underlying ideas.
Story by Mário Kaphan on March 31, 2014
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