MIX Mashup 2012: 100 Insights from the Crowd

The inaugural MIX Mashup gathered the vanguard of management innovators—pioneering leaders, courageous experimenters, agenda-setting thinkers—to explore disruptive ideas, share fresh thinking and compelling storytelling, and to connect and energize participants in the quest to make our organizations fit for the future and fit for human beings.

The insights were deep and important, the storytelling was human and full of humor, and the collective spirit in the room was powerful and palpable. Here are just 100 of the countless highlights, aha moments, and practically radical takeaways.

@kerry_atx

Gary Hamel: we haven't been aspirational enough or angry enough to reinvent mgmt and make inspirational organizations #mixmashup

 

@EdEquity4All

Today is an endurance event #MIXMashup

 

@EdEquity4All

How can we build companies that are as fully human as the ppl who work there #MIXMashup

 

@milindpansare

Fresh air. Hip space. Great thoughts. How all events should be #MIXMashup @hackmanagement #e20 http://t.coNZq6Z3b

 

@stikeyoda

First aha from #mixmashup all commitments are voluntary. Really think about that.

 

@anastasiamaier

The more we expose associates to the tensions, they develop and understand the complexity of business #MIXMashup http://t.co/oBBFiL20

 

@vishnuswami

Leaders don't lead through command and control but through influence - TerriK #MIXMashup @Ashoka

 

@kerry_atx

Terri Kelly on natural leadership - you aren't a leader unless you have followers. lead through influence, not command/control #mixmashup

 

@vishnuswami

It takes longer for decision making in a decentralised environment but you make up for it and it really pays! TerriK #MIXMashup

 

@maddiegrant

Alignment is not the same as compliance!! #mixmashup

 

@milouness

Decisionmaking is vastly overrated. Making decision deludes u n2 thinking u have solved problem. Make sense, not decisions #mixmashup

 

@EdEquity4All

What if your compensation was determined by your peers, based on your contributions? Terri Kelly (CEO, Gore) #MIXMashup

 

@anastasiamaier

Discipline vs. bureaucracy...you'll quickly know the difference because your associates will tell you - Terri Kelly #MIXMashup

 

@gezbrady

love this idea! "@samfw: Ask associates who is making the greatest contribution to the success of the enterprise #MIXMashup"

 

@mackanic

Paul green of morningstar - the organization is not real. People are real #MIXMashup

 

@maddiegrant

Morning Star- individuals are asked to take total full responsibility for the org. It's NEVER "someone else's job" #mixmashup

 

@CLCAdvisors

Paul Green: Perfection is the only true goal and what really matters. Later, you look at variances against that goal. #MIXMashup #in

 

@markpmcdonald

Listen to the language of mgmt innovation. Commitment, mission, purpose freedom, results. #mixmashup

 

@hackmanagement

Paul Green: If someone is going to be meaningfully impacted or has relevant expertise, get them involved! #MIXMashup

 

@karinkrameradam

#mixmashup total responsibility requires total freedom. With 50% of freedom you get 50% responsibility. @paulgreen #ilike #growingup

 

@jamienotter

First big insight today: in traditional organizations we are really good at setting people up for failure. #Mixmashup

 

@mackanic

Paul green - career progression is a zero sum game. I win you lose. #MIXMashup

 

@cdgrams

Topcoder has communities building communities. Whoa...that's trippy! #MIXMashup

 

@JohnDietrich

Amazing to hear from Jack Hughes how much great work Topcoder gets done, but not by employees. Traditional app dev, be scared. #MIXMashup

 

@CLCAdvisors

Jack Hughes: At the end of the day, it's not management's job to tell people how to innovate, but how to innovate themselves. #MIXMashup #in

 

@leapingmac

Not a winner takes all model. All contributions that have value are compensated #mixmashup

 

@kerry_atx

If you're going to remove trad'l hierarchy as a motivator, replace it with meritocracy, says Top Coder and Tongal #mixmashup

 

@gezbrady

"How do you change the system when you don't own it." The biggest challenge for companies today? #mixmashup

 

@kwiens

I wish more engineers would think about this: "We're trying to build a society with an ideal mix between justice and mercy." #mixmashup

 

@maddiegrant

How do you create an org that is both young and old, both brave and wise? #mixmashup

 

@jamienotter

Why? is a question we should ask much more often #Mixmashup

 

@vishnuswami

Forecast, target, resources allocation all cannot be bundled to represent one number - budget. need to separate! -Statoil #MIXMashup

 

@peterstev

#MIXMashup @bbogsnes: "iterative, not top down. Mindset shifts, theory y visions cannot be implemented with theory x mgmt." /c #stoos

 

@leapingmac

Start small and local, but start! #mixmashup

 

@milouness

U can't get rid of command and control with command and control #MIXMashup

 

@hackmanagement

Gary Hamel: If you want to hack management you can't do it without changing the core processes #MIXMashup

 

@kerry_atx

From old model, cramping human potential to one that unleashes, mobilizes, and amplifies human potential - It's a messy journey. #mixmashup

 

@CLCAdvisors

Protect the front runners from disturbance, criticism & control. Nudge them and highlight their appreciation. Tsukasa Makino #MIXMashup #in

 

@peterstev

#MIXMashup @tm3886en: hardest part: unleashing employees imprisoned/controlled by mgmt culture. May I tweet that? Of course! /c #stoos

 

@wardsco

People by nature are creative, helpful & seek growth... Managements role is to enable what's natural #mixmashup

 

@vishnuswami

Leadership is not about leading people, it is about helping people! - Tsukasa san from Tokio Marine #MIXMashup

 

@gezbrady

A different management mindset occurs when you say 'helper' not 'leader'. Tsukasa Makino at #mixmashup

 

@EdEquity4All

Our inspiration is not going to come from realms that we're familiar with @pollylabarre #MIXMashup

 

@markpmcdonald

Notice the central question kim asks. I need help. What a way to draw people into new ways of thinking #mixmashup

 

@maddiegrant

"less talk, more action" @kimspinder #mixmashup

 

@deftbeta

Taco Truck catering, now this is conference innovation #mixmashup http://t.co/2g8VANGs

 

@rikthekirk

A new (to me) Steve Jobs quote overheard at the #MIXMashup in San Fran today: "It's more fun to be a pirate than to join the Navy."

 

@pollylabarre

Mgmt by Excel. No time/$ Is just our excuse. @kimspinder on how to hack the status quo--no budget/permission needed. #mixmashup

 

@vishnuswami

Its not think, think and do, it is about "do to think" this is at the dschool BobS and DavidK #MIXMashup AHA!

 

@kerry_atx

David Kelly: Teach students by giving them a project to solve real world problems. How 'bout giving challenge to employees, too? #mixmashup

 

@gezbrady

"This bluesky stuff is not linear, it's messy, there's failure.That's why you have to celebrate small successes" David Kelley at #mixmashup

 

@samfw

Desensitize yourself to failure, just do something and iterate on it... via David Kelley #MIXMashup

 

@CLCAdvisors

Creative confidence: surprise with success. Stack the deck such that a group has success. Use initial success to build on. #in #MIXMashup

 

@gezbrady

David Kelley at #mixmashup: "everyone is wildly creative; you just have to take the blocks away. We help people remember their child's mind"

 

@paul_hemp

Job of management is to enthuse, encourage, enable employees to create incremental value in the "value zone." Vineet Nayar #MIXMashup

 

@gezbrady

"When Gandhi walked to the Ocean, he never spoke a word, but 200,000 people followed him. Actions really speak louder than words" #mixmashup

 

@milindpansare

For change you need to first create positive dissatisfaction. If you do not know you are a slave why will you fight for freedom? #MIXMashup

 

@EdEquity4All

Trust is a critical prerequisit of change #MIXMashup

 

@peterstev

#MIXMashup @vineetnayar our goal is growth, not employee happiness. Happiness is means to the end. /c #Stoos

 

@rebelsatwork

People like to participate in experiments & love to sabotage pilots. A pilot is management's idea being imposed on them #MIXMashup

 

@vishnuswami

Can innovation be everyone's job? former whirlpool CEO set up a team in 1999. #MIXMashup

 

@ehellweg

"there are two types of ideas- old dogs and new tricks" - Russ Conser, Shell #MIXMashup

 

@hackmanagement

Jim Lavoie: My thesis is everyone hates being irrelevant #MIXMashup

 

@rebelsatwork

Smarter ure organization, more introverts u have. If u don't take introverts n2 account, ure innovation strategy is underpowered #MIXMashup

 

@anastasiamaier

Birthday party on day 1 sure beats "onboarding" - Jim Lavoie #MIXMashup

 

@vishnuswami

Knowledge transfer never works, keep employees with you long after they left your orgn. JimL #MixMashup AhA! http://t.co/xXUjFPYB

 

@hackmanagement

Steve Wallin: I challenge the notion of listening to employees once a quarter - listening means "always on" #MIXMashup

 

@rebelsatwork

#MIXMashup discussion right now reminds that all excellence in organizations comes from people offering mission their discretionary energy

 

@kerry_atx

Red Hat - go slow, to go fast. feeding the monster of inclusion works b/c people find bugs. #mixmashup

 

@gezbrady

"If you keep trying to put an ROI on customer insights, then you don't really understand their value" Steve Wallin, Best Buy, at #mixmashup

 

@hackmanagement

Steve Wallin: we tend to blame the ideas if we don't know what to do them. #MIXMashup

 

@peterstev

#MIXmashup @jaysimons 5 values: 1) open company, no BS 2) build with heart and balance 3) don't f*ck the customer 4) play as a team

 

@peterstev

#MIXmashup @jaysimons 5) be the change you seek

 

@anastasiamaier

Got skitchslapped - lol!! #MIXMashup

 

@kerry_atx

The indicator of a highly inventive company is one that creates its own memes. See Atlassian and skitchslap. #mixmashup

 

@peterstev

#MIXmashup @jaysimons there's lots of suck in our employee feedback survey - replaced with a mood app

 

@vishnuswami

engaging with employees regularly and informally results in less grumbling @jaysimons AhA. #MIXMashup

 

@vishnuswami

"In case of fire exit the building before tweeting about it"sign at atlassian @jaysimons #MIXMashup

 

@maddiegrant

"if you treat a community like an audience they will behave like an audience" -Drew Williams, sr pastor, Trinity Church #mixmashup

 

@vishnuswami

Fail forward and celebrate small - crux of working with volunteers and communities DrewW #MIXMashup deep insight.

 

@jamienotter

Decentralized leadership. Low control and high accountability #Mixmashup

 

@vishnuswami

Low control and high accountability - key to decentralised leadership - DrewW #MIXMashup another deep insight

 

@KarrieRufer

Drew Williams: "Unless it's illegal, immoral, or heretical.... Have a go!" #MIXMashup

 

@maddiegrant

Hamel: the future of organizations are communities of communities. Amen, brother. #mixmashup

 

@karinkrameradam

Applications to take part in managementdevelopment: great idea. #participation #systemsintelligence #mixmashup

 

@kerry_atx

I have experienced how a quick check-in before a mtg can raise productivity. Growing Whole People is real. For cynics, its ROI. #mixmashup

 

@maddiegrant

Life is too short to not do something meaningful. #mixmashup

 

@jamienotter

Analytical intelligence is not enough #Mixmashup

 

@jgilbertogarcia

Conscious leaders are driven by firm's purpose rather than self-enrichment #MIXMashup http://t.co/StKggBk8

 

@jonathanopp

Our resources are limited, but our creativity is limitless. -John Mackey, Whole Foods CEO #MIXMashup

 

@peterstev

#MIXMashup John Mackey: the only ones who will truly happy in the 21st century will be those who learn to serve.

 

@kerry_atx

integrity = the most important virtue conscious leaders need to cultivate: authenticity, fairness, trustworthiness, moral courage #mixmashup

 

@pollylabarre

Single biggest problem in the corp world is that LOVE is in the closet. John Mackey closing keynote #mixmashup

 

@milindpansare

Innovation and creativity are stifled in organizations where people are afraid: John Mackey, whole foods #MIXMashup

 

@jonathanopp

You can never stop communicating purpose. - John Mackey, Whole Foods #MIXMashup

 

@kerry_atx

leaders need to be entrepreneurs of meaning. people are moving up maslow's hierarchy of needs. they want meaning, purpose #mixmashup

 

@vishnuswami

You wont be who you are without your mistakes or failures - JohnM #MIXMashup AhA!

 

@kerry_atx

practice contemplative practices. don't feed your body or mind junk. develop emotional, spiritual and systems intelligence #mixmashup

 

@leapingmac

#mixmashup Wine o'clock!

 

@vishnuswami

11 hours of intense sessions, hundreds of tweets, amazing lunches am jetlagged, tired and fried but it shows how awesome #MIXMashup was! YAY

 

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